Last updated: August 4, 2026
Introduction
This Privacy Policy explains how hollow-egret collects, uses, shares, and protects personal information when you visit our website or enroll in our courses. We are committed to protecting your privacy and ensuring transparency about our data practices.
Information We Collect
Information You Provide
When you enroll in our courses or contact us, we may collect:
- Name and contact information (email address, postal address)
- Course enrollment details and preferences
- Any additional information you provide in correspondence with us
Information Collected Automatically
When you visit our website, we may automatically collect:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process course enrollments and communicate about your courses
- Respond to your inquiries and provide customer support
- Send course materials, updates, and administrative information
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process personal information based on:
- Contractual necessity (to provide the courses you've enrolled in)
- Legitimate interests (to improve our services and communicate effectively)
- Legal compliance (to meet regulatory requirements)
- Consent (where you have provided explicit consent)
Information Sharing
We do not sell, rent, or trade your personal information. We may share your information with:
- Service providers who assist in delivering our courses (under strict confidentiality agreements)
- Legal authorities when required by law or to protect our rights
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Course enrollment data is typically retained for seven years for record-keeping purposes.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise any of these rights, please contact us at [email protected]
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. For more information, please see our Cookies Policy.
Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
While some of our courses are designed for young learners, enrollment is processed through parent or guardian consent. We do not knowingly collect personal information directly from children under 13 without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
hollow-egret
85 Ecclesall Road
Sheffield, S11 8HW
United Kingdom
Email: [email protected]